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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
About
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Commitment to Perform Responsible Services

Our dedication to contribute sustainable, responsible services and practices derives from our commitment to follow existing management system and regulation to meet all industries and local norms and laws. These systems have been our working ethics through years, to secure compliance with all health, safety, and environmental regulations, as well as mitigate risk for your business.

For years, we have secured a set of system to ensure we meet all compulsory norms and laws in the areas of our services. This set of system covers all international standards and safety aspects of Products and Services, as well as People, Health, and Environment.

Products and Services

ISO 9001 Quality Management System

ISS Indonesia is certified with ISO 9001, the world’s most recognized quality management standard, to ensure we achieve the needs of our clients while meeting regulatory requirements related to the quality and performance of our products and service by having consistent and better quality management, more efficient ways of working, improved operational performance, and demonstrating compliance.

ISO 22000 Food Safety Management System

As consequences of unsafe food can lead to serious problems, we acquire ISO 22000, an international standards food safety management system, to secure food safety at any stage in the food supply chain when we delivering our catering and food-related services. ISO 22000 Food Management System provides a platform to deliver safe food products by relevantly identifying hazards and control measures in the food chain.

ISS Food Safety Fundamentals

Aside from the international standards system, ISS Indonesia is also equipped with its own fundamental food management system in delivering its services and products to cater foods, and secure food safety in all food chain. Following are the 7 Food Safety Fundamentals programs that we undergo in ISS Indonesia:

1. Food Safety Management System Principal
2. GMP Program
3. Pest Control Program
4. HACCP Program
5. Food Safety Procurement Program
6. Traceability Program
7. Legislation and Law Fulfillment
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People, Health, and Environment

ISO 14001 Environmental Management System

We have procured ISO 14001 as our international standards system to outline framework of an effective environmental management system, improve resource efficiency, and minimise waste as well as costs. Periodically reviewed to meet the market requirements, the framework effectively provides assurance to improve and measure environmental impact, so we can meet our clients’ environmental and economic goals.

OHSAS 18001 Occupational Health & Safety Management System

To secure the need of controlling and improving health and safety performance, we apply OHSAS 18001, an international standard for occupational health and safety management system that provides requirements and implementation guidelines to help eliminate or minimize operational risks and hazards.

ISS Green Company Golden Rules

ISS Indonesia carries a set of rules to mitigate environmental risk and its associate factors, by following 8 programs in ISS Green Company Golden Rules:

1. 5 Environmental Management System Principles
2. Green Procurement
3. Green Office
4. Energy Efficiency
5. Waste Management
6. Clean Service
7. Environmental Preservation and Greening
8. Legislation and Law Fulfilment

ISS Golden Rules of Safety

ISS Indonesia applies a set of occupational health and safety rules to prevent risk of accidents in work area, which is contained in 10 points of ISS Golden Rules of Safety:

1. Stop working if the situation is not safe
2. Work permit
3. Energy insulation
4. Work safely in electricity area
5. Entering enclosed spaces
6. Work in height
7. Housekeeping
8. Drive safely
9. Manual handling
10. Work safely with chemicals