ISS INDONESIA

Creating excellent people through service attitude

As a people organisation, human capital is the asset we strive to develop and empower. We create excellent people through service attitude. Our people care about the places they manage, the people who do activities in it and the environment they need to protect.

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ISS INDONESIA

Giving added values in supporting our customer’s purpose

In ISS Indonesia, focus on customer has been our priority since it was first established in 1996, until today with more than 45.000 employees spreading across the archipelago.

Throughout our journey, we have grown our business from a single-service into multi-services and then integrated facility services. We have evolved from manpower outsourcing to facility management, moreover to experience management within various business and industries of our customers.

We believe that people make places and places make people. We partner and work side by side with our customers, more than just providing service solutions. We are there to give added values, to maintain and transform places and facilities we manage, as we optimise those places to function and contribute in our customers' purposes.

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ISS INDONESIA IN NUMBERS

50,000

+

PEOPLE ARE RECRUITED, DEVELOPED & EMPOWER IN A YEAR

600

+

CUSTOMER GROUPS

7,900

+

CUSTOMER SITES

150

+

CITIES AND DISTRICTS COVERED

ISS INDONESIA

ISO Certified services that nourish quality

Our services are ISO certified, as we make our commitment to provide the best quality service for our customers. ISO certification measures the quality management system of an organisation. Our ISO certifications (listed below) ensure the quality, safety and efficiency of the services we offer.

ISO 37001 Anti-Bribery Management System

ISO 9001 Quality Management System

ISO 14001 Environmental Management System

ISO 45001 Occupational Health and Safety Management System

ISO 22000 Food Safety Management System

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STORIES FROM INDONESIA

Experiences that delivered by providing the customer with satisfaction and peace of mind

How can a hospital be a place associated with memorable experience? At the RKZ Surabaya Hospital, ISS’s placemakers are known for their dedication in delivering memorable experiences for all those at the hospital, from healthcare workers to patients and visitors. Here is how they manage to provide those experiences.

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STORIES FROM INDONESIA

Thriving as the client’s watchful eyes and more

In the vast and increasingly complex technological and digital world, financial services providers are continually striving to give the very best service to their customers. Bank Danamon Indonesia needs an equal partner to help it achieve this goal, and ISS offers Danamon not only as a pair of eyes that watches carefully over its services but also a host of other possibilities to enhance its brand.

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STORIES FROM INDONESIA

Going the extra mile to provide intangible benefits to people and the planet

How might “going the extra mile” bring intangible benefits to people in the workplace? How might that even lead to further efforts to save the planet? Our cleaning services team at Nutricia provides the answer through their involvement in supporting the client's hydroponic sky garden.

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MICROSITE BLOG

GREAT PEOPLE

Find a collection of compelling stories from various inspirational figures on Great People.

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PEOPLE MAKE PLACES

40,500+ customers across 30+ countries