Select region  
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Press

ISS Achieves Highest Possible IAOP ranking for 5th year in a Row

This year, ISS received a rating of 5 stars, the highest rating possible from the International Association of Outsourcing Professionals (IAOP). In the 5 consecutive years, ISS received the highest award list on IAOP Global Top 100.  Annually, IAOP released a ranking of global outsourcing companies across all industries.

“We have a vision of becoming the world’s greatest service organization, and receiving five stars in IAOP’s rating is a testament that we are moving in the right direction, I would like to thank my 494,232 colleagues globally who continuously deliver service performance with a human touch, facilitating our customers’ purpose and working on making us the world’s greatest service organization,” said ISS Group CEO Jeff Gravenhorst.

The 2017 Global Outsourcing Top 100 companies evaluation are based on rigorous scoring methodology that include independent review from selected panel judges of IAOP. All of the judging committee have a broad experience on outsourcing service providers and advisors for their organizations. The valuation itself is based on analysis from various factors such as growth, profitability, and reach.

The pool of candidates consists of global outsourcing leaders from all industries, including Accenture, Deloitte, KPMG and hundreds of others.

This year, ISS is able to add “Super Star” title to the rating, where IOAP already added the Super Star recognitions for those companies who attaining “All Star” list for receiving star in all five judging categories, and “Sustained Excellence” list for the companies that achieve top 100 or top 20 lists for 5 years or more, where ISS achieved both.

ISS also excel in Customer References, Awards & Certification and CSR with outstanding highest score, 8 out of 8 possible. ISS also achieved overall score 7.24 out of the maximum score of 8, where the overall Global Outsourcing 100 list was 4.81

As a responsible company with focus on providing great customer experiences, I am very pleased that we are being honored for our commitment in these areas. Being a responsible employer and a positive contributor to society have been fundamental to our business in the 116 years we’ve existed and will continue to be so going forward,” says Gravenhorst.