OUR SERVICES

Services that match your needs

At ISS, we have over 100 years’ experience helping people and places reach their full potential. Our people don’t just deliver services – they are the driving force behind many of the world’s top companies, going that extra mile to deliver memorable service moments with a human touch.

ALL SERVICES

Making life easier, more productive and enjoyable

Our people specialise in creating great places, leaving you to focus on your core business. Bringing together experts from across the service industry, we offer a range of bespoke services to help you empower your people and get the most out of your workplace.

Cleaning

Our hygiene, deep cleaning and disinfection services are designed to meet your specific needs as well as government guidelines and requirements for safety.

Food

We design and deliver food experiences that fuel teams, nurture health and create a happier, more productive workforce.

Support

Through front and back office services, we create memorable service moments and great workplace experiences for your employees and visitors.

Technical

Keep your business running efficiently at 100% uptime, ensure compliance and secure the value of your assets with 24/7 technical assistance.

Workplace

We connect people, places and productivity through strategic workplace management and design to make your workplace work better for you.

Security

We can help keep your business secure and resilient, minimising risks for your employees while ensuring your visitors are in safe hands.

VOCATIONAL TRAINING

Quality training for character and competence

Experience have brought us to expertise. Within our 25 great years connecting people and places in the archipelago, we manage and develop human capital with characters and service excellence. It all starts with the quality of education and training we provide, and through ISS Sekolah Vokasi PT ISS Jasa Fasilitas, we bring all of this and build competent skills to Indonesia workforce.

Learn more

DK_2019_Bygningsstyrelsen_workplace 121219 (19)

ALL INDUSTRIES

Industry-leading partnerships

Smart, integrated facility services can help your organisation grow profitability, boost efficiency and gain a competitive edge – all while freeing you to focus on your core business. We adapt to your needs and ongoing transformation. Whichever industry, whichever place, we’re there to enhance your success.

DK_2019_Bygningsstyrelsen_workplace 121219 (26)

Banking

We’re helping leading banks all over the world adapt and innovate, taking care of their people, their places and the planet. This means reducing risk, designing smarter, more sustainable places, and helping attract and retain the best people in financial services.

Healthcare

The best healthcare facilities provide world-class services to patients, visitors and staff: from the warm and friendly service they receive to the food they need for recovery. At ISS, we're experts at supporting the patient journey.

Manufacturing

Offering both strategic advice and operational know-how, we’ll keep your plant clean, compliant and safe and empower your people to be productive, ensuring production runs without interruptions at its most optimal levels.

Tech

The tech world moves fast. We’re here to move with you – creating great workplace experiences that fuel productivity and help you attract and retain top talent.

OTHER INDUSTRIES WE SUPPORT

More than just managing and maintaining

We build and establish close partnerships with our clients, as we share insights and experience with best practices through our services and solutions – while we also extend and strengthen our capabilities in fulfilling our customers’ needs, giving added values to help customers achieve optimal business potentials.

OTHER INDUSTRIES WE SUPPORT

Energy and Resources

We understand about your business in fulfilling energy and resources supplies for the public. Therefore, our people who care will ensure your people to feel safe and comfortable working at the challenging areas, helping you to reach your goals, increasing productivity, while protecting our planet.

OTHER INDUSTRIES WE SUPPORT

Transportation and Infrastructure

Managing and maintaining transportation and infrastructure facility means providing balance and great experiences to all users – passengers, employees, and empower surrounding community. We care about this – working side by side with you and adding values through intelligence solution, high standard, delivered by our people who care.

OTHER INDUSTRIES WE SUPPORT

Specialized Services

From school buildings to universities, offices to malls, 5-star apartments or public facilities like stadiums or other commercial facilities where you work and perform daily activities – we partner with you to manage, maintain and ensure to make your place work, think and contribute to the well-being of your people and the community.

CASE

Inspiring greater employee health and wellbeing – and reducing healthcare costs

How could a more productive workplace environment promote a healthy lifestyle for employees, while lowering absenteeism? And how could that help reduce healthcare costs? Here’s how our food services led to tangible outcomes for health and well-being.

Learn more/insights/insights/cases/case---iss-us-health-and-wellbeing

MEETING YOUR NEEDS

Your partner in making places that work, think and give

We see it as our job to help our customers achieve their purpose. Whether it’s hospitals healing patients, businesses boosting productivity, or airports transferring passengers, we’re there to help.

Customer & employee satisfaction

Our services can help create great customer experiences, strengthen your reputation and give you a competitive edge in attracting and retaining talent.

Cost-efficient quality

We balance quality with cost efficiency, integrating services to help you minimise fixed costs while boosting your workplace experience.

Total transparency

We take full responsibility for your services and provide you with deep insights into operations. This means more reliability, accountability and the flexibility to act fast.

Next-level productivity

Together with you, we work as ‘one team’ to simplify processes, eliminate business barriers and ultimately boost productivity in the workplace.

Peace of mind

We’ll take the hassle out of compliance by keeping you up-to-date with local and global regulations, as well as health & safety requirements.

More on how we work/how-we-work/our-way-of-working/how-we-work

COMPARE MODELS

Your needs, our service

We understand that no two organisations are the same. That’s why we offer a range of different service models to suit your needs and match your budget.

Single service

Best-in-class experiences in a single area, delivered by top experts in food, technical or any of our other services.
For customers who want services in a single area, whether for simple or highly specialised needs, from laboratory cleaning to corporate fine dining.

Multi-service

Multiple services in your workplace or facilities connected by our top facility management talent, know-how and systems.
For customers who want to benefit from outsourcing some, but not all non-core services.

Integrated facility services

All your workplace or facility needs integrated into one solution, giving you the full benefit of ISS’s cross-functional teams, dedicated key account management and workplace data insights.
For customers who want to focus on their core purpose while offering their people and visitors a comprehensive suite of world-class services.

Contact ISS

Are you are interested in our services or do you have questions about something else? We are here to help.

INSIGHTS

Stories about people, places and planet

Web_Wide-2023_07_AI-Role-in-the-Workplace-banner-AF

BLOG

AI’s Evolving Role in the Workplace

Artificial intelligence is already transforming how many businesses operate. In the coming years, leaders should prepare for its impact on the broader workplace experience.

AIs Evolving Role in the Workplace/insights/insights/blog/ais-evolving-role-in-the-workplace

BLOG

How to optimize business outcomes through workspace and service design

Changing labor demographics, increasing war for talent, low levels of employee engagement and continuous need for cost-efficiency and optimization represent just a few of the challenges business managers continue to struggle with. Workplace, when applied as a strategic tool, can secure just that.

Blog

Diversity and Inclusion as a key driver of the future workplace

What does an inclusive workplace look like? How do we foster a truly inclusive culture throughout the organisation? And how do we make sure that our D&I efforts are connected to our sustainability and business strategies and translated into great hires, innovation and growth?

Diversity and inclusion key workplace driver/insights/insights/blog/diversity-and-inclusion-key-workplace-driver