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HEALTHCARE
Places that heal with people who care
At ISS, we contribute to healthcare well-being through non-clinical services that streamline operations in hospitals, clinics, and other healthcare facilities, while supporting patient recovery. This is delivered through specialized teams, deep industry expertise in healthcare, and strong, reliable operational management, enabling medical professionals to fully focus on patient care.
Hygiene and infection prevention
Applying consistent execution and rigorous protocols to reduce risks, enhance safety, and build trust in healthcare environments.
Designing better experiences for patients, visitors, and staff
Creating pleasant, safe, and comfortable spaces that support people’s physical and emotional well-being and adapt quickly to new needs.
Operational continuity in critical areas
Ensuring that facilities and services operate steadily and continuously in hospitals and healthcare environments, supporting care activities and preventing incidents.
Compliance, accreditation, and transparency
Supporting with compliance and transparency in HSEQ, as well as to achieve and retain accreditation, nationally (SNARS) and internationally (JCI)
Innovation and technology
Integrating technology and processes that strengthen safety, quality control, and efficiency, improving traceability and daily coordination.
Rapid response to peaks and health crises
Providing responsiveness and operational flexibility to manage incidents and unexpected changes without adding pressure to the system.
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Cleaning
Our specialist healthcare cleaning teams uphold the highest standards of patient hygiene and safety, reducing the risk of healthcare‑associated infections. We create consistently clean, safe, and healing‑focused environments that support better patient outcomes and smoother healthcare operations.
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Security
Operating in a safe environment is crucial for any business. We provide a range of security services, including front of house, concierge and manned guarding – managing risk and keeping your patients, visitors and employees safe.
Technical Services
A successful healthcare facility should run like a well-oiled machine. Our technical services team can help you keep critical systems running smoothly and effectively 24/7 to ensure patient safety.
Support Services
We understand the importance of first impressions in healthcare, which is why we place great emphasis on training and employee engagement. With a strong sense of purpose, our own people will personally care for your patients, visitors and premises – taking pride in making your place best-in-class.
Workplace
We design and manage workplaces based on the needs of our customers, optimising space utilisation, reducing costs, and enhancing collaboration. We support healthcare facilities in maximising the function and efficiency of every space, strengthening organisational identity, and creating environments that elevate staff experience and enable better patient care.
Keeping the diamond in Bandung's oldest hospital shines brightly
Immanuel Hospital Bandung has been well-known for its achievements as a prestigious educational hospital, bringing out quality doctors and medical experts across the country and beyond, while striving to provide the best healthcare services for its patients. ISS Indonesia is there to help the diamond in the 110-year-old hospital shines brightly.
Experiences that delivered by providing the customer with satisfaction and peace of mind
How can a hospital be a place associated with memorable experience? At the RKZ Surabaya Hospital, ISS’s placemakers are known for their dedication in delivering memorable experiences for all those at the hospital, from healthcare workers to patients and visitors. Here is how they manage to provide those experiences.
GET IN TOUCH
Are you looking for a partner to help healthcare facilities address everyday challenges?
Discover how we bring experience, expertise, and reliable management of non-core services to reduce operational pressure and strengthen the performance of hospitals and healthcare centers.