Insights

Customer Stories

Explore our Customer Stories page to discover how our facility management, sustainable solutions, and workplace efficiency services deliver value to our customers.

Stories behind our partnerships

Learn more about how our partnerships with customers connect people and places to make the world work better – from making workplaces run more efficiently to improving people’s health & well-being.

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Customer story

When Every Second Matters

In their daily role, security teams are responsible for ensuring that activities within their working environment remain safe and secure. But when an emergency occurs, the readiness built every day becomes more than just a procedure. It becomes a real commitment to be present, provide assistance, and respond when it matters most.

Customer story

Supporting Wildlife Protection through Pet Sitter Services

Since 2020, ISS Indonesia has partnered with PT Timah Tbk in implementing the Pet Sitter Program, an initiative that supports wildlife protection and ecosystem conservation across the company's operational areas.

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Customer story

Going the extra mile to provide intangible benefits to people and the planet

How might “going the extra mile” bring intangible benefits to people in the workplace? How might that even lead to further efforts to save the planet? Our cleaning services team at Nutricia provides the answer through their involvement in supporting the client's hydroponic sky garden.

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Customer story

Keeping the diamond in Bandung's oldest hospital shines brightly

Immanuel Hospital Bandung is renowned as a distinguished teaching hospital that nurtures highly qualified medical professionals while continuously striving to provide the best healthcare services for its patients. ISS Indonesia is here to help keep the diamond of this 110-year-old hospital shining brightly.

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Customer story

Experiences that delivered by providing the customer with satisfaction and peace of mind

How can a hospital be a place associated with memorable experience? At the RKZ Surabaya Hospital, ISS’s placemakers are known for their dedication in delivering memorable experiences for all those at the hospital, from healthcare workers to patients and visitors. Here is how they manage to provide those experiences.

Customer Testimonials

Hear from the people we serve

Our customers’ experiences and trust are an important part of our journey. Hear what they have to say about their experience working with ISS Indonesia.